Legal
Privacy Policy
Last updated August 5, 2026
Last Updated: 01 August 2026
Privacy Policy
The website https://www.sankalpsetu.com ("Website" or "Platform") is owned and operated by SankalpSetu ("Company", "we", "our", or "us").
SankalpSetu is an online platform that enables devotees to book temple pujas, religious rituals, spiritual services, donations, and related devotional offerings through authorized temples and service providers.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you use our website and services.
By accessing or using our Platform, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree with this Privacy Policy, please discontinue using our Platform.
Company Information
Company Name
SankalpSetu
Website
Phone
+91 9203708608
Address
206, Ishkunj,
Indore,
Madhya Pradesh – 450001,
India
1. Information We Collect
We may collect information including but not limited to:
Full Name
Mobile Number
Email Address
Address
Date of Birth (optional)
Gotra
Nakshatra
Sankalp Details
Temple Preferences
Puja Booking Details
Donation Information
Device Information
Browser Information
IP Address
Cookies
Location (where permitted)
We do not store debit card, credit card, UPI PIN, CVV, banking passwords, or other sensitive payment credentials.
Payments are securely processed through trusted third-party payment gateways.
2. How We Use Your Information
Your information may be used for:
Processing puja bookings
Managing temple appointments
Processing donations
Sending booking confirmations
WhatsApp notifications
Email notifications
SMS alerts
Customer support
Payment verification
Fraud prevention
Improving website performance
Analytics
Legal compliance
3. Payments
Payments made through SankalpSetu may be processed using:
UPI
PhonePe
Razorpay (when enabled)
Bank Transfer
Other approved payment providers
We never store:
Card Number
CVV
UPI PIN
Net Banking Password
4. Cookies
Our Platform uses cookies to:
Remember login sessions
Improve website performance
Personalize your experience
Understand website usage
Improve services
Users can disable cookies through their browser settings.
5. Sharing of Information
We do not sell your personal information.
Information may only be shared with:
Partner Temples
Authorized Priests
Payment Gateways
SMS Providers
Email Providers
WhatsApp Business API
Government Authorities (where legally required)
6. Data Security
We implement commercially reasonable security measures including:
SSL Encryption
Secure Servers
Database Protection
Access Controls
Regular Backups
Authentication Systems
However, no online platform can guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
Complete bookings
Maintain transaction history
Comply with legal obligations
Resolve disputes
Prevent fraud
8. Your Rights
You may:
Access your personal information
Correct inaccurate information
Request account deletion
Withdraw consent (where applicable)
Request removal of stored information, subject to applicable laws
Requests may be sent to:
9. Third-Party Services
Our Platform may integrate with:
Google Analytics
Google Maps
PhonePe
Razorpay
WhatsApp
Email Service Providers
SMS Gateways
Each third-party service is governed by its own privacy policy.
10. Children's Privacy
Our Platform is not intended for children under 18 years of age without parental or guardian supervision.
11. Changes to this Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective immediately upon publication on our website.
12. Contact Us
For questions regarding this Privacy Policy, contact us:
SankalpSetu
📧 Email: info@sankalpsetu.com
📞 Phone: +91 9203708608
🌐 Website: https://www.sankalpsetu.com
📍 Address: 206, Ishkunj, Indore, Madhya Pradesh – 450001, India
13. Grievance Officer
In accordance with applicable Indian laws, users may contact our Grievance Officer for any complaint regarding privacy, data handling, or services.
Grievance Officer
SankalpSetu
Email: info@sankalpsetu.com
Phone: +91 9203708608
Address:
206, Ishkunj,
Indore,
Madhya Pradesh – 450001,
India
We aim to acknowledge complaints within 48 hours and make reasonable efforts to resolve them within 15 business days.